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Technical support

Taking part in an event is very simple. Lectures are usually on YouTube, and workshops or seminars usually on Zoom. If you encounter technical problems, we are here to help you.
If you missed an event, you can check it out in our media library.

YouTube

Almost all our lectures are streamed live on YouTube. Just click on the YouTube link of the event.
Subscribe to our YouTube channel to make sure not to miss a live stream.
You can ask questions live in the YouTube chat at any time, which we will forward to the speaker. Please note that you need to be logged in and be on the YouTube page or app for this.

Zoom

During a workshop or seminar, you can contact the speaker directly. These events take place mainly on Zoom.
The access data for Zoom can be found at the respective event.
You can join the meeting either via the browser, the Zoom desktop program or the Zoom app. Follow the link, or enter the meeting ID. How do I join a meeting?
Attention! For some events, you have to register in advance to get the access data as the number of participants is limited.

Mobile device

If you want to follow our events on your smartphone or tablet, this is not a problem. YouTube live streams can be viewed in your mobile browser or via the YouTube app. For events via Zoom we recommend to install the Zoom App.

Registration

If you have problems with the registration for an event, please contact Katharina from our technical support team.

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